Diadora FAQ

Q: What merchandise do you keep?
A: We keep a wide variety of merchandise, from football kits to training apparel. Explore Diadora Clothing to see what we have to offer.
Q: Where can I buy your merchandise in my area?
A: We have listed all our stockists nationwide under the Stockists section. You can browse through it to find a retailer in your area.
Q: I am a retailer, how can I purchase your merchandise?
A: Feel free to contact our sales department, or contact us directly, and we will be glad to assist you.
Q: Which clubs do you sponsor?
A: We sponsor a growing number of school and professional clubs. Have a look in our Diadora Clothing section to see which clubs we sponsor.
Q: How will I know when you have special offers available?
A: Take the time to register your details with us, and we will let you know when new specials become available.
Q: Which sports does Diadora Online cater for in South Africa?
A: Diadora is an Italian sports brand which manufactures a wide range of sporting footwear, apparel, accessories and sporting hard goods for the South African market. With traditional heritage in the core sports of football, cycling, running and tennis, Diadora Online offers a diverse range of great value, high quality sporting goods for men, women and children.
Q: Which is the best football boot I can buy?
A: Diadora has a range of football boots available that are suitable for all football codes. Whatever your football boot requirements are, Diadora has a cost effective solution for men, woman and children.
Q: Which is the best running shoe I can buy?
A: Diadora has a range of running shoes available for all footwear types at very moderate prices. Whether you need neutral or stability shoes, Diadora can help you. Thanks to Diadora's revolutionary Axeler Technology the most innovative technology to hit the running world in the past 20 years, Diadora helps you get to the finish line sooner.
Q: Which is the best cycling shoe I can buy?
A: For the cyclist looking for unsurpassed technical performance, our top of the range model, Pro Racer Carbon is your answer. Multiped, Carbon Fibre, Dual Sole, Morpho, Cage, D Skin, Reflex, Ergonomic Support are the main features in one of the best cycling shoes in the world, worn by international riders such as Damiano Cunego (Italy), Alejandro Valverdo (Spain) as well as the world – class Cannondale – Vredestein Mountain Bike Team and South Africa's Team Barloworld.
Q: Do you have women's apparel?
A: In addition to our core range of women's training gear; Diadora has released new spring/summer styles in a colour palette of mauves and purples. The Women's sports range featuring technical basics such as bra tops and tights, luxurious knit cover ups to take you from your workout to coffee, as well as some fabulously versatile singlets, tees, hoodies and pants suitable for everything from yoga to a walk or run with friends.
Q: Does Diadora have soccer uniforms?
A: Diadora has recently released a new collection of technical uniforms designed for soccer teams of all levels. Teams can choose from the styles and colours available to tailor make the best uniform for their team. Diadora's trademark technology and style, used by athletes around the world – is now at the disposal of every soccer team.
Q: Can I receive information about new products / VIP sales & events, competitions?
A: To ensure you are first to receive new product, sale, event, competition & VIP night information, make sure you register with Diadora Online. By providing a few key details, Diadora will ensure you're informed when information relevant to your areas of interest is released.
Q: Can I return items?
A: All goods purchased from Diadora may be exchanged for a product only store credit or a refund with proof of purchase (freight component is not refundable).

This is provided that the goods are returned within 21 days of purchase, have not been used and are in their original packaging. Exchanges will be accepted via courier or post, at the expense of the customer.

Please choose carefully as a refund may not be provided if you simply change your mind. Repairs, refunds or exchanges will not be accepted or provided unless the goods are faulty, unfit for purpose (where we have provided you our specialist advice about your need prior to purchase) or does not match the description provided.
Q: Can I cancel my order?
A: If your order and payment has not been processed, you can cancel your order by phoning us directly on (011) 833 2402.
Q: Can I return goods?
A: Diadora's goal is to ensure our customers are 100% satisfied with your purchases. Goods purchased from Diadora may be exchanged for a product only, store credit or a refund with proof of purchase (freight component is non refundable). This is provided that the goods are returned within 21 days of purchase, have not been used, and are in their original packaging.
Q: What happens if items are sold out?
A: If an item is temporarily out of stock, you will be contacted and informed of the anticipated delivery date. If an item or a particular size is sold out, it will be marked on the web page.
Q: How safe is it to buy through Diadora online?
A: Diadora Online is extremely secure. No credit card number is stored in the system. Your credit card details will be passed to the payment gateway as soon as they have been processed.
Q: Do you cater for Children?
A: Yes, Diadora has a great range of children's sporting apparel, footwear and accessories including basic shorts, tees, sports socks and cover ups, AFL licensed football boots and cross trainers plus fun accessories such as soccer balls, giant tennis balls and Kids tennis racquets are coming soon!
Q: Do you have Sports Underwear / Compression Garments?
A: Diadora has recently brought its high performance compression range, Hidden Power – technical underwear designed and developed with professional athletes for high performance activity. Developed in Italy, Hidden Power represents a combination of the most avant-garde engineering, an extremely distinctive style and a talented and effective use of colour. These are garments that support and promote the ultimate in performance, but can also double as casual, every day wear. For the ultimate in sports underwear, unleash your Hidden Power!